Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or registering on the bat77 platform, you acknowledge that you have read and fully understood these Terms & Conditions, and you agree to be legally bound by them. These terms apply to all users, including visitors, registered members, and VIP account holders.

bat77 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the platform following any changes constitutes your acceptance of the revised terms. We encourage all users to review this page periodically.

2. Eligibility & Age Requirements

To register and use bat77 services, you must meet all of the following eligibility criteria. bat77 operates as an adults-only platform and strictly enforces these requirements.

• You must be at least 21 years of age (21+ only). Players under 21 are strictly prohibited from using this platform.
• You must be accessing the platform from a jurisdiction where online gambling is not prohibited by local law.
• You must not be a self-excluded player or subject to any account suspension or termination order previously issued by bat77.
• You must register only one personal account. Operating multiple accounts by the same individual is strictly prohibited and will result in account closure.

bat77 reserves the right to request identity verification documents at any stage. Providing false or misleading information during registration is a violation of these terms and may result in immediate account suspension and forfeiture of any balances.

3. Account Registration & Security

Creating an account with bat77 is straightforward. You will be required to provide accurate and current personal details including your full name, date of birth, and a valid contact number or email address. All information provided must be true, accurate, and up-to-date at all times.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. bat77 will not be held liable for any losses arising from unauthorized access resulting from your failure to secure your account credentials. Please observe the following account security rules:

• Never share your password with any third party, including bat77 customer support agents.
• Use a strong, unique password combining letters, numbers, and special characters.
• Notify bat77 support immediately if you suspect your account has been compromised.
• Do not use shared or public devices to log in to your bat77 account.

KYC Verification

As part of our commitment to security and responsible gaming, bat77 conducts Know Your Customer (KYC) verification. You may be required to submit a valid government-issued photo ID, proof of address, or proof of payment method before withdrawals are processed. KYC verification helps us protect players from fraud and money laundering. Accounts that fail to complete KYC verification may have transactions restricted.

4. Deposits & Withdrawals

bat77 supports multiple payment methods that are widely used across Bangladesh, including bKash, Nagad, Rocket, and Upay. All financial transactions are processed in Bangladeshi Taka (BDT). Deposits are credited to your account after payment confirmation, and withdrawals are subject to verification procedures.

Deposit Policy

The minimum deposit amount is ৳500. Deposits are processed instantly upon successful payment confirmation. bat77 does not charge any fees on deposits, though your payment provider may apply their own transaction charges. Please note the following:

• All deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted.
• bat77 reserves the right to request proof of payment for any deposit transaction.
• Deposits made in error cannot be reversed once credited. Contact support immediately if you believe a deposit error has occurred.

Withdrawal Policy

Withdrawal requests are processed within 24 hours of approval, subject to successful KYC verification. The minimum withdrawal amount is ৳1,000. bat77 aims to provide fast, reliable payouts directly to your bKash, Nagad, or Rocket account. The following rules apply to all withdrawals:

• Withdrawals will only be sent to a payment account registered in your verified name.
• Any active bonus wagering requirements must be completed before a withdrawal can be processed.
• bat77 may place a temporary hold on a withdrawal for additional security checks if unusual account activity is detected.

5. Bonuses & Promotional Offers

bat77 regularly offers promotions, welcome bonuses, reload bonuses, free spins, and cashback offers to eligible players. All promotions are subject to specific terms that will be communicated at the time of the offer. General bonus rules applicable to all promotions are outlined below:

• Each bonus offer may only be claimed once per player unless explicitly stated otherwise.
• Bonus funds are subject to a wagering requirement before they can be withdrawn. The rollover requirement will be clearly stated on each promotional page.
• bat77 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the stated wagering requirements.

bat77 has a zero-tolerance policy for bonus abuse. Any player found to be exploiting promotions — including using multiple accounts, collusion, or artificial wagering patterns — will have their account suspended and any bonus-derived winnings forfeited without appeal.

6. Prohibited Activities

The following activities are strictly prohibited on the bat77 platform. Engaging in any of these behaviours may result in immediate account termination, forfeiture of funds, and reporting to relevant authorities where required by law.

• Registering under a false identity or impersonating another individual.
• Engaging in fraudulent, collusive, or otherwise dishonest play with the intent to manipulate game outcomes.
• Attempting to exploit software bugs, glitches, or vulnerabilities in the platform.
• Using automated bots, scripts, or artificial intelligence tools to gain an unfair advantage.
• Using the platform for money laundering, terrorist financing, or any other illegal financial activity.

bat77 continuously monitors all account activity and employs security systems designed to detect prohibited behaviour. We cooperate fully with law enforcement agencies where legally required to do so.

7. Intellectual Property

All content on the bat77 platform, including but not limited to logos, graphics, text, software, game interfaces, sound effects, and promotional materials, is the exclusive intellectual property of bat77 or its licensed content providers. No content may be reproduced, distributed, modified, or used for commercial purposes without prior written consent.

Unauthorised use of bat77's intellectual property — including scraping data, framing pages, or reproducing game content — constitutes a breach of these terms and may result in legal action. Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

8. Privacy & Data Protection

bat77 is committed to protecting the privacy and personal data of all our users. We collect, process, and store personal information in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using our platform, you consent to the data practices described in our Privacy Policy. We use SSL encryption across all transactions and apply industry-standard data security protocols to protect your information from unauthorised access.

9. Limitation of Liability

bat77 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, bat77 disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. bat77 does not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In no event shall bat77 be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of (or inability to access or use) the platform, including losses from gambling activity. Gambling involves financial risk and bat77 strongly advises all players to wager only what they can afford to lose.

10. Responsible Gaming Commitment

bat77 is deeply committed to responsible gaming. We recognize that gambling can become harmful for a small number of players, and we provide tools and resources to help all users maintain healthy, controlled play habits. If you feel that gambling is negatively affecting your life or the lives of those around you, please contact our support team immediately. The following tools are available to all registered players:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit into your account.
• Self-exclusion — request a temporary or permanent self-exclusion period to take a break from the platform.
• Reality checks — receive periodic reminders of how long you have been playing during a session.

11. Amendments to These Terms

bat77 may amend these Terms & Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant amendments, bat77 may also notify users via email or a prominent notice on the platform.

Your continued use of bat77 after any amendment constitutes acceptance of the updated terms. If you do not agree with a revised version of these terms, your sole remedy is to close your account and cease using the platform.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable international laws governing online gaming and digital services. Any dispute arising out of or in connection with these terms that cannot be resolved amicably through bat77's customer support team shall be submitted to binding arbitration under internationally recognized arbitration rules. bat77 endeavours to resolve all player disputes fairly, promptly, and in good faith. If you have a complaint, we encourage you to contact our support team at [email protected] before escalating to any formal dispute process.